FAQs
Answers to the questions we hear most about homoeopathy, our products, delivery and payment. Still unsure? Ask our homoeopath for free.
Frequently asked questions
Straight answers about homoeopathy, delivery and our products.Is homoeopathy safe to take with my other medicines?
Homoeopathic medicines are generally gentle and are usually taken alongside conventional treatment. Do not stop any prescribed medicine on your own, and tell your doctor what you are taking. If you are pregnant, breastfeeding or have a long-term condition, ask our homoeopath first.
How do I take Heal Series drops?
Unless your homoeopath advises otherwise, adults take 15 to 20 drops and children 7 to 10 drops in a little water, 3 times a day, away from meals. Avoid strong flavours such as mint, coffee, raw onion or garlic for about 30 minutes around each dose. Each product page lists its exact directions.
How soon will I feel a difference?
Recent complaints often respond within a few days. Long-standing complaints usually need regular use for 4 to 12 weeks. If there is no improvement, or symptoms get worse, speak to a homoeopath or doctor.
Can homoeopathy help me avoid surgery?
For conditions such as kidney stones, gallstones or piles, many people explore homoeopathic care before choosing an operation. Whether it suits you depends on your case, so ask our homoeopath for free and keep your doctor informed. Go to a hospital straight away for severe pain with fever or vomiting, bleeding, or if you cannot pass urine.
Do you offer cash on delivery?
Yes. We deliver across Pakistan with cash on delivery, usually within 2 to 5 working days. Delivery is free on orders of Rs 2,500 or more.
Are your products genuine and registered?
Every dë Healing product is registered with DRAP, prepared to the HAB pharmacopoeia, made in a GMP-certified facility and sealed with a tamper-evident cap. Do not use a bottle if the seal is broken.
How much is delivery?
Delivery is Rs 250 on orders under Rs 2,500 and free on orders of Rs 2,500 or more. We deliver across Pakistan, usually within 2 to 5 working days.
Can I buy dë Healing at a store?
Yes. dë Healing is available at leading homoeopathic stores in all major cities of Pakistan. Ask for us by name, or order here with cash on delivery.
Can children take Heal Series drops?
Many Heal Series drops include a children's dose, usually 7 to 10 drops. Some are for adults only. Check the How to use tab on each product, and ask our homoeopath if you are unsure.
Where are your products made?
Our Heal Series drops are prepared to the HAB pharmacopoeia and made in a GMP-certified facility in Lahore. Every product is registered with DRAP.
How should I store my drops?
In a cool, dry place away from heat and direct sunlight, and out of the reach of children. Keep the cap closed after use.
Can I return a product?
Please see our Return & Refund Policy for what can be returned and how. For your safety, opened medicines cannot be resold.
Not sure which Heal number is right for you?
Ask our homoeopath on WhatsApp before you order. The advice is free.
Ask a homoeopath- Tell us your main complaint and how long you have had it
- Share your age and any medicines you take
- Get a suggested Heal number and how to take it